Support

I can't hear anything

Turn up the volume. Then open the grown-ups area (the lock icon, top right) and check the sound isn't muted. The guide voice is built in, so it works without internet.

How do I restore the Passport on a new device?

Open the grown-ups area and tap Restore purchase. Use the same Apple ID you bought it with. Family Sharing is supported.

Can I change the guide's voice?

Yes. In the grown-ups area, under Voice, choose the woman's voice, the man's voice, or your device's own voice.

My child finds the Spanish too fast

Turn on Relaxed mode in the grown-ups area. Every game slows down and becomes calmer. You can also turn on English under every Spanish line.

How do I start over?

In the grown-ups area, tap Start over… and tap again to confirm. Your Passport purchase is kept.

What age is it for?

Ages 5 to 10, with no Spanish needed. It starts in English and moves into Spanish one country at a time.